Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for electronics?
Orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
Do my electronic devices come with a warranty?
Yes, all products purchased from INMOTION include a minimum 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened items?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging and accessories to be eligible for a full refund or exchange.
Are the products sold on INMOTION brand new or refurbished?
We primarily sell brand-new, factory-sealed electronics. Any refurbished items are clearly labeled and have undergone a rigorous 50-point inspection process.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for higher-priced items.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to the carrier's real-time monitoring portal.